Privacy Policy

Effective Date: 10/11/2024

Hawthorne General Construction (“we,” “our,” “us”) values the privacy of our clients and visitors. This Privacy Policy outlines how we collect, use, store, and delete personal information when you interact with our website or use our services. By using our site, you agree to the terms of this policy.

Hawthorne General Construction Privacy Policy

1. Information We Collect

We collect the following types of personal information from clients and website visitors:

  • Contact Information: Name, email address, phone number, postal address.
  • Project Details: Specific project information related to the services we provide (e.g., roofing, construction details).
  • Billing Information: Payment details, including credit card numbers or bank information (securely processed via third-party services).
  • Communication Preferences: Your preferences for receiving communication from us, including SMS, email, and direct mail.

We also automatically collect certain information when you visit our website, such as:

  • IP Address: Used for analytics and fraud prevention.
  • Browser Data: To improve website functionality.
  • Cookies: To enhance user experience and enable site features.

2. How We Use Your Information

We use personal information to:

  • Provide the services you’ve requested, such as project planning and estimates.
  • Contact you for project updates, scheduling, or promotional purposes (with your consent).
  • Process payments and manage accounts.
  • Analyze site usage and improve our services.
  • Comply with legal requirements.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share data with trusted partners to help perform necessary business functions, such as:

  • Payment processors: To handle billing securely.
  • Subcontractors: In cases where project completion requires additional contractors.
  • Compliance and Legal: When required by law or to enforce our legal rights.
  • Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

These partners are required to maintain the confidentiality and security of your data.

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

  • Encryption of sensitive data (e.g., payment details).
  • Secure servers with restricted access.
  • Regular monitoring for potential vulnerabilities and attacks.

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access: Request details about the personal information we have about you.
  • Correction: Update or correct any inaccurate information.
  • Deletion: Request the deletion of your personal information. Note that certain legal obligations may prevent us from fulfilling this request immediately.
  • Opt-out: Withdraw your consent for us to use your data for marketing or other non-essential communications.

To exercise any of these rights, please contact us at [insert contact email or phone number].

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including complying with legal, tax, or accounting requirements. When the data is no longer required, we will securely delete or anonymize it.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites, and we encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we learn that we have collected such information, we will delete it as soon as possible.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with a new effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Hawthorne General Construction
4862 SW Scholls Ferry Rd
Portland Oregon 97225
adam@hawthornegeneralconstruction.com
971-500-5190